Sometimes the site is a little finicky. If you need help with Hex Plus, the discount and perks will apply to your account, so there is no need for a code. But you want to ensure you're logged in FIRST before adding any items to your cart. You may need to clear your browser's cache and the cookies for obsessedgarage.com. Try Incognito mode in your browser. If this still isn't working, please email us at support@obsessedgarage.com.