Restocking Fees
- Home Audio - 15% restocking fee
- VYPER - 10% restocking fee
- Custom-Made COXREELS - 20% restocking fee + $5.00 repacking fee
- Swisstrax - 25% restocking fee when issuing a return after 30 days
- Custom-Made Stainless Shelves - 35% restocking fee
- Cree Lighting - 30% restocking fee (depending on fixture)
- Levrack - 10% restocking fee due to canceled orders, returns, or exchanges
- DMF Lighting - 25% fee if the order has already been shipped from DMF
- Sonic Tools - 25% restocking fee and the cost of return shipping
All items mentioned above have a 30-day return window starting from the date of delivery.
*Levrack Cancelation / Return Policy:
You are responsible for a 10% restocking fee and any shipping or freight charges incurred due to canceled orders, returns, or exchanges. If you wish to modify an order, you must notify Obsessed Garage/Levrack within 10 business days of the scheduled shipment date. If you do not have payment terms established with Levrack, if the order is not paid within 10 business days of the scheduled ship date, Levrack reserves the right to cancel the order. Levrack reserves the right to decline any customer-requested changes to shipment or pickup dates within 10 business days.
Additionally, Levrack may charge a 2.5% holding fee per day for any shipment or pickup date change request made within the specified time windows.
You must report any damaged or missing products within 60 days of receipt. Within this timeframe, you may choose to have Levrack replace the damaged product at no cost or keep the component and receive a partial refund or credit (up to 30%) of the retail list price.
After 60 days, if you wish to replace the damaged product, Levrack has the right to charge you for shipping the returned item and the new product.