Trouble Logging In? - New Obsessed Garage Account System
Here's What You Need to Know About the New Obsessed Garage Account System
Shopify recently rolled out a new customer account system, and Obsessed Garage is now using it.
If you're having trouble logging in or you're not sure what changed, here's a quick breakdown.
What's New?
This means:
- You'll now use Shopify's one-login system to access your Obsessed Garage account.
- This system may ask you to verify your identity using two-step authentication (e.g., a code sent to your phone or email).
Why the Change?
These updates are designed to:
- Keep your personal and payment information safe
- Prevent unauthorized access to your account
What You Might Notice
You may see one of the following:
- A prompt to enter a 6-digit code from your email or phone
- A message saying your account is not recognized or needs to be reactivated
- A screen asking you to set up two-step authentication
Benefits of the New Login System
Helpful new features:
- Passwordless Login- No passwords to remember. Just check your email for a login code.
- Saved Payment Methods - Checkout is faster when your payment info is stored.
- Buy Again Button - Reorder your favorite products with one click.
- Order History and Tracking - See all past orders and get tracking updates in one place.
- Custom Look - Your account page matches the Obsessed Garage experience.
What to Do If You Can't Log In
If you're stuck:
- Try resetting your password
- Check your email inbox for a login or verification code
- Make sure you're using the same email you used to place your orders
Still stuck?
Email us at support@obsessedgarage.com and we'll help you get back in.